frequently asked questions
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Individual sessions range from 45 to 60 minutes depending on your needs.
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Most clients choose to have one session a week, however the recommended frequency will depend on your needs at the time.
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Office hours vary by therapist. If you have limited availability, please be sure to share your preferences when you request an appointment.
Our standard practice is to schedule clients at the same time every (or every other) week. This helps to create consistency and allows you to plan around your therapy sessions. Many practices don't offer this as an option; however, we recognize that it's helpful to working clients, stay-at-home parents, and anyone in between to be able to count on a regular appointment time.
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Most clients choose to have in-person appointments at our office in Louisville, Kentucky near I-64 and Hurstbourne Parkway. However, telehealth appointments are also available to individuals throughout the state of Kentucky using our secure, HIPAA-compliant video platform.
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We will ask you to complete some electronic forms prior to your first session. This enables us to spend your first appointment discussing your personal background, the areas of concern that led to seeking help, along with specific questions to aid in identifying your goals for therapy.
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Individual Therapy Sessions: Colleen’s rate is $165 per hour. The rate for graduate-level counseling students under Colleen’s supervision is $60 per hour.
EMDR Therapy Retreats: Colleen’s rates can be found here.
Supervision for Licensed Professional Counselor Associates (LPCAs): Colleen’s rate is $165 per hour.
Speaking, Training & Consultations: Colleen’s rates are based on the unique needs of your organization. Please connect with us to start the conversation.
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We place a high priority on ensuring clients receive the best possible treatment and are respected through the entire therapy experience. Unfortunately, insurance companies often require the release of your medical records, limit the care you need, and require diagnosis of a mental illness/disorder in the first session - even if you do not have one! For these reasons, we do not contract directly with insurance companies.
We do, however, accept payment through HSA and FSA cards. We also provide an automated “superbill” each month that you may submit to your insurance company if your policy reimburses you for out-of-network providers.
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It’s important to us that each client feel they are treated equally. Currently, we do not offer a sliding scale because of the ethical concerns involved with deciding what each person pays.
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This level of credentialing means Colleen is a Licensed Professional Counselor. In the state of Kentucky, it means she has obtained a master’s degree in counseling, completed an internship, earned a satisfactory score on the National Counselor Exam, and undergone two years of supervision. Earning licensure at this level means Colleen’s area of expertise is in counseling and psychotherapy.
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Eye movement desensitization and reprocessing (EMDR) is a therapeutic modality created by Francine Shapiro in 1987. Significant scientific evidence shows that it helps the brain heal itself, much like our physical bodies do when injured.
Since this breakthrough in therapeutic treatment, EMDR has been used to treat various forms of trauma as well as other issues like depression, anxiety, panic attacks, family of origin issues, grief/loss, and performance anxiety.